Where should I park?

While we are located just off of Whyte Ave, there is FREE 2 Hour Parking on 83 Avenue – this parking is first come, first serve so you may have to arrive early in order to find a spot.
There is also a couple PAID PARKING lots close by, one directly beside our clinic off of 105 Street and one diagonally opposite the clinic off of 83 Avenue.

What kinds of conditions can chiropractors treat?

Chiropractors focus on musculoskeletal issues, but they can also address a variety of other conditions. Here are some common conditions they treat: back pain, neck pain, headaches, sports injuries, joint pain, as well as any extremities (hand, elbow, knee, ankle).

What do I need for my first visit?

Great question! You should try to arrive a bit early to find parking before your appointment, as well as give yourself time to fill out any paperwork. We suggest you bring your benefits card for direct billing (if you haven’t had a chance to fill out your information online before your appointment). As well as a copy of any relevant imaging (x-ray, ultrasound, mri) that may pertain to your appointment.

What should I wear for my appointment?

We suggest wearing loose, stretchy clothing. This allows the practitioner to have you move through certain range of motions without being restricted.

Does your clinic do Direct Billing?

YES! We provide Direct Billing for all major providers (AB Blue Cross, Sunlife, Manulife, and many others). If you have any questions, or are curious if we direct bill to your provider, please give us a call 780-760-0540.

Can I use both my primary insurance and my spouse’s?

Unfortunately, no. We can only bill your primary insurance. This is also true, even when your primary insurance has hit its limit. We ask that you pay any remainder and submit it to your secondary insurance yourself.

Can I book multiple appointment types (chiro, massage, acupuncture, etc.) on the same day?

Yes you can! You can book online or you can give us a call and we can help coordinate appointment times.

Who should I see first If I want multiple appointments on the same day?

Unless your provider has stated otherwise, it doesn’t matter who you see first.

Do I need to see a chiro first before booking other appointments?

No you do not! You can see one of our massage therapists, or acupuncturists without seeing a chiropractor.

What should I expect for my first Chiropractic appointment? 

An extensive history of your complaint (injury, muscle soreness, etc), physical exam which includes tests to determine what is causing your pain, and an explanation of the chiropractors findings. A plan of action is communicated for future appointments, and then a treatment with home exercises and modifications to do before your next appointment.

What should I expect for my first Massage appointment? 

A review of your intake form then a history of your complaint (injury, muscle soreness, etc) will be discussed, following with your treatment. Then a plan of action is communicated for future appointments, with home exercises and modifications to do before your next appointment. 


What should I expect for my first
Acupuncture appointment? 

A review of your intake form then a history of your complaint (injury, muscle soreness, etc) will be discussed, following with your treatment. Then a plan of action is communicated for future appointments, with home exercises and modifications to do before your next appointment. 

Help! My regular chiro is fully booked and I need an appointment. Is it okay if I see another chiropractor at your clinic and would I need another assessment to see them?

You are welcome to see any of our chiropractors at the clinic, as long as you’ve had an intitial assessment done. We are lucky that they all treat fairly similarly and know that you will be in good hands – literally. 

What is an MVA appointment? 

An MVA appointment is an appointment with one of our chiropractors to receive treatment for injuries sustained in a motor vehicle accident: 
What to expect: You’ll need to provide information about the accident, including the date, location, and what was injured. You’ll also need to report the injury to the insurance company that covers the vehicle you were in. During your appointment, your chiropractor will assess you and create a treatment plan. Treatment may include chiropractic care, massage, acupuncture or physiotherapy. 
Alberta legislation: You have 90 days from the accident date to complete all approved treatments. 

What is your late cancellation/No Show policy?

We appreciate at least 24 hours notice prior to an appointment for cancellation. Without providing such notice, in the case of a late cancel or no-show, please be aware you may be charged a missed appointment/late cancellation fee of $25 or your full appointment fee for multiple infractions.

What length of massage should I get? 

We usually suggest starting with a 60 minute appointment. From there, your provider can consult what length can work moving further. We typically suggest 30-45 minutes for one problem area, whereas, a 90-minute appointment can be for multiple areas or preference of a longer appointment.

When would I book a double chiropractic appointment versus a regular follow-up?

We ask you to book a double chiropractic appointment when there is more than one major complaint. Or you want more time spent on an area. Your chiropractor can also recommend whether a single or double appointment would be best for your condition. If you have a new complaint that your chiropractor has not seen or assessed we ask that you book a Chiropractic Reassesment/New Complaint assessment appointment.